Training & Support That Drives Real EHS Results
Help your team get more from your platform with expert training, responsive support, and resources built for long-term success.
Accelerate Adoption. Ensure Performance. Empower Every User.
Your EHS software is only as powerful as the people using it. Dakota Software’s Training and Support Services are designed to help your teams use the ProActivity Suite with confidence. From day-one onboarding to ongoing guidance, we provide the resources and expertise needed to ensure you get lasting value from your investment.
Core Training & Support Services
Dedicated Support Team
Our U.S.-based specialists are available via phone, email, or support portal to help you resolve questions quickly and effectively.
Knowledge Base & Self-Help Library
Access 24/7 support through a searchable library of how-to guides, training videos, and step-by-step articles.
Technical Helpdesk Access
Need help with system configuration, data imports, or troubleshooting? Our technical team is ready to assist with rapid response times.
Role-Based User Training
We deliver targeted training paths for admins, managers, and frontline users—ensuring each team member gets the knowledge they need to succeed.
Ongoing Product Workshops
Stay up to speed with live webinars and feature refreshers that highlight best practices and evolving functionality.
Train-the-Trainer Programs
Empower your internal champions to support broader teams and scale training efforts across sites and regions.
What Sets Dakota Apart in Training & Support
In-House Software Experts
No third-party support—we know the platform inside and out
Adoption-Focused Approach
We help your users become confident, capable, and self-sufficient
ProActivity Suite Alignment
All training and support is purpose-built for Dakota’s platform
Proactive Communication
Stay informed on updates, releases, and new tips to improve performance
35+ Years of EHS Leadership
Trusted by industrial leaders to deliver real-world results
Who Benefits from Our Support Services
Corporate EHS Directors
Ensure every region or facility uses the platform consistently and effectively.
Site Managers
Get help on demand and onboard new hires with clear, guided training.
Compliance Admins
Easily manage users, troubleshoot issues, and streamline platform oversight.
IT & Operations Leaders
Trust our team to maintain uptime, performance, and user satisfaction.
