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Brother International Centralizes Compliance, Incident, and Environmental KPIs

With Dakota Software, Brother International built a centralized EHS system to streamline compliance tracking and support corporate sustainability goals.

About Brother International

Brother International Corporation is a global manufacturer of office and industrial products, with U.S. facilities that support distribution, recycling, and remanufacturing operations. The company places a strong emphasis on environmental stewardship and workplace safety and is committed to supporting global sustainability objectives through a structured, data-driven EHS program.

Disconnected Systems Were Holding Back EHS Program Efficiency

In late 2014, Brother International began their search for an EHS management software platform. They recognized the need to move from spreadsheets and home-grown systems and sought out a web-based tool that required little or no IT support. While compliance was their key driver, they also wanted a system that could manage their ISO 14001 activities and track sustainability initiatives at 12 sites throughout the Americas.

Why Brother International Chose Dakota Software

Vickie Berry joined Brother International Corporation in 1999. Her career began in human resources and she moved into EH&S compliance in 2014. As Senior Specialist, EHS she is responsible for Brother America’s Environmental Management System (EMS) which includes 11 sites in North, Central, and South America. Additionally, she is responsible for Health & Safety at the company’s Bartlett, Tennessee facility.

Vickie worked with Dakota Software’s Compliance Services team to centralize their global compliance and environmental management programs using the ProActivity suite. They used Profiler’s applicability analysis tools to build site-specific compliance profiles and then created tasks for all their locations. Vickie stated that in-product alerts as applicable regulations change and the human-translated regulatory database provides them with confidence that their regulatory compliance is always up to date and that site leaders have improved visibility using the calendar and task reminders.

Implementation Highlights

Brother worked with Dakota’s implementation and client success teams to configure the platform to match its organizational structure. Key elements included:

  • Role-based user permissions
  • Facility-specific compliance calendars
  • Task linking for incidents, audits, and inspections
  • Enterprise dashboards with real-time visibility into EHS and ESG performance metrics

The Results

Using the ISO 14001 module, they established a consistent framework for their management system plans and activities. They also implemented Dakota Scout to track incidents, non-conformities, and analyze root causes. The final step was consolidating Brother’s Waste, Energy and GHG data which established Dakota as the central location for their key EHS management data.

”Being able to visualize all of our tasks in one place is really important. The calendar also gives us a great overview of what compliance items have recently been completed and what is coming due.

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