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Privacy Policy

Protecting your privacy is fundamental to our business at Dakota Software Corporation ("Dakota"). This privacy policy explains the types of information we may collect from you, and informs you how we may use or disclose that information.

What Does This Privacy Policy Cover?

This policy describes the privacy practices of Dakota in its provision of online and software-based programs and related services. This privacy policy applies to users of: i) the Dakota site located at "www.dakotasoft.com including any online tools or software accessed through the site (the "Site"), and ii) Dakota Auditor® desktop computer software program and any other software programs provided by Dakota that interface with the Site or our servers through your Internet browser ("Software")..

We May Collect the Following Types of Information About You.

We may collect information when you request service or information from us. We may collect information when you complete surveys or polls. This information may include personally identifiable information such as your name, address, e-mail address and payment or billing information. Portions of our Site are made available to you without registration. When you use tools on segments of our Site that do not require registration, we may collect data that is not personally identifiable from such tools, such as the number of people who use a certain tool. We may also set cookies, GUIDs (as explained below) based upon your use of tools. We, our affiliates, or non-affiliated third party service providers with whom we have business relationships may collect information about you when you seek technical support, register your software or create an account using our online products. We may also collect similar information when your software program interacts with our Site or servers. This information may include, for example, your name, telephone number, mailing address and e-mail address, system information and configuration, account number and demographic information. We collect other information about you and your use of our services through the use of various technologies to help manage our Site, to save our customers time, and to understand more about the way our customers interact with us. These technologies include cookies, log files, and GUIDs. Because the operation of these technologies is not visible to users, we believe in being open and upfront about the way we use these technologies and their purposes. Internet Cookies. A "cookie" is a term for alphanumeric identifiers that a Web server transfers to your computer via your Internet browser. When your Internet browser visits a Web page, a cookie is set with a unique, anonymous number. This number is recorded in a small text file that is transmitted to your computer and stored in the cookie directory of your hard drive. Then, when you visit each Web page on which the cookie technology is enabled, the Site can recognize your browser as a unique, anonymous user. Some common purposes of cookies are to enhance the usability of our Site, and to measure the number of unique visitors that have visited a particular Web page. Unless you consent, we do not collect personally identifiable information from you through the use of cookies. We do permit cookies to interface with GUID's (discussed below). You may adjust your Internet browser settings to decline cookies placed directly by Dakota; however, this will impair your ability to use our Site and services. Log Files. Like most standard Web site servers, Dakota uses log files. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the Site, prevent fraud, track Site navigation in the aggregate and gather broad demographic information for aggregate use. Client Identifiers (GUIDs). We assign a global unique identifier (GUID) when you use our online products, and when you use Software that interfaces with the Site or our servers through your Internet browser. The GUID is a unique alphanumeric combination. In some cases we may assign a GUID when you connect to our server to install the Software, receive Software updates, print and mail, or when you choose to give us feedback. While the GUID does not itself contain any data, in some cases it does allow us to match your information, which may include personal information, with data collected by our Software or through your use of our online products or the Site. Generally, we look at the results of such data matching on an aggregated basis and use the results to help us better understand your use of our products and services.

How We May Disclose or Use Your Information.

Dakota does not sell or rent your personal information to third party direct marketers. We may disclose your personal information to affiliates or non-affiliated third parties for other purposes permitted or required by law. Such purposes may include, for example, processing or fulfilling a service you request, or selling or transferring our business or assets. We also may disclose your personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Site Terms of Service Agreement, or may otherwise be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Site users or customers, or anyone else that might be harmed by such activities. We may disclose your personal information to affiliates or non-affiliated third parties (including government entities) when we have a good faith belief that such disclosure is required by law. This may occur in connection with a court order, legal process, or other judicial, administrative or investigative proceeding that produces a request for personal information from Dakota. If Dakota becomes involved in a bankruptcy, merger, acquisition or any form of sale of some or all of its assets, personal information may be one of the transferred business assets. In such case, the transferred personal information may become subject to a different privacy policy. Dakota may use information you provide (subject to your consent, where required) to communicate with you about products and services available through Dakota or third parties. At your request and subject to the limitations below, we will make reasonable efforts to limit all such marketing communications to you. Even if you request to opt-out from marketing communications, we may still provide you with information and notices that we deem important or required to use our products.

How You Will Know If Our Privacy Policy Changes.

If we make a material change to this privacy policy, including a material change in the way we disclose your information or a material change of policy due to a sale or transfer or our business, we will notify you prior to the effective date of such a change. We will notify you by using one of the following methods: (1) we will post a notice on our Site at www.dakotasoft.com describing the change; or (2) we will send you e-mail notifying you of the change.

How We Protect Your Information.

Dakota maintains policies and procedures designed to restrict access to your personal information in several ways. These include programs and specifications for physical security and records retention and disposal; computer and communication security measures reflected in system design, password protection, and data management practices; and other measures to restrict access to the data we hold in physical and electronic forms. When you enter sensitive information in our online programs, we encrypt that information using secure socket layer (SSL) technology. When you use our online tools, remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. On portions of the Site which are not encrypted as discussed above, information that you disclose could be collected and used by others.

Third Party Products and Services and Links to Third Party Sites

Dakota's software and the Site may contain links to third party Web sites or offers for services from third parties. Examples may regulatory research software, tools or services. For any such third party products or services, you should carefully read the privacy policies of the third parties providing such products or services. This privacy policy applies solely to services provided by Dakota, and not to products or services offered by a third party. When you request products or services of a third party on our Site, you are providing consent to us to provide your personal information to such party to fulfill your request.

Contact for Questions or Concerns.

If you have questions or concerns regarding this privacy policy, contact Dakota by clicking here.

Staying In-Step with Industry Changes

Since our beginnings as a subsidiary of Rochester Gas & Electric, we have worked hard to anticipate the needs of an evolving industry. To learn more about our history, visit us on Facebook.

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