Support

Support

With Dakota, exceptional support is always close at hand. Whether it’s over the phone, via email, or through online chat, Dakota’s Support Representatives are both knowledgeable and responsive. Dakota’s structured, yet simple approach to support and project management emphasizes careful planning, thoughtful design, and effective team communication to derive repeatable results.

Dakota’s Annual User Conference offers basic and advanced training courses along with presentations from Dakota customers demonstrating how they leverage the ProActivity Suite to manage their best-in-class EHS programs. The Dakota Software LinkedIn User Group is a private forum where Dakota ProActivity users can share ideas, compare notes, and ask questions of other ProActivity users. Members are also kept current on updates, new features, and upcoming Dakota events.

"Our interaction and close work with Dakota’s Customer Support Department has enabled us to quickly get critical information out of Scout and Tracer. Whether it was customizing our Smart Forms or facilitating dialogue with their developers, the Customer Support department efficiently supported the software’s implementation into our safety program enterprise wide to provide the visibility and accountability we needed."

SolarWorld